Promo-Agency Erbil Kurdistan
+964 750 335 3252
info@promo-agency.co
SAT-THUR : 09 AM - 04:30 PM

24/7 IT Support Solutions

Professional IT support services with rapid response times and expert solutions for all your technical needs.

Our Services

🖥️

Hardware Support

Comprehensive hardware troubleshooting and maintenance services.

PC Repair Server Maintenance Network Hardware

Network Support

Expert network configuration and troubleshooting services.

Network Setup WiFi Solutions Security
🛡️

Software Support

Software installation, updates, and problem resolution.

OS Support Application Help Updates

Why Choose Us

15+
Years Experience
99.9%
Uptime Guaranteed
30min
Response Time
24/7
Support Available

Support Process

1

Contact

Reach out through phone, email, or our support portal

2

Diagnosis

Quick assessment of your technical issue

3

Resolution

Swift implementation of the solution

4

Follow-up

Ensure complete satisfaction with the solution

Support Levels

Basic Support

  • ✓ Email Support
  • ✓ Remote Assistance
  • ✓ Business Hours Coverage
  • ✓ Monthly Reports

Premium Support

  • ✓ 24/7 Phone Support
  • ✓ Priority Response
  • ✓ On-site Support
  • ✓ Dedicated Engineer

Enterprise Support

  • ✓ Custom SLA
  • ✓ Proactive Monitoring
  • ✓ Infrastructure Management
  • ✓ Strategic IT Planning

Emergency Support Available

24/7 emergency IT support for critical situations

Promo-Agency Erbil Kurdistan